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Error codes and service manual for the 7600 and 9600

Fixes and tips for the Epson 7600 and 9600

This page contains assorted tips and tricks relating to running an Epson 9600 or 7600 printer.

We'll add new stuff as we come across it...

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Latest articles on our site: >> ColorMunki Printer profiling - A detailed review looking at the ColorMunki ICC printer profiling system from X-Rite. This expands on this particular aspect of our initial review of the ColorMunki. Covers making and optimising printer profiles, with notes on profile evaluation. Printer Test Images - We've updated our collection of test and evaluation images and how to use them.

As ever, try these tricks at your own risk

Epson Printer Error Codes for EPSON 7600 & 9600 - Printer LCD Panel Messages

Code number Reason for Error What to do
0002 CR pass count reaches the limit

Perform Maintenance Mode 2

This is a CR Motor end-of-life error (not good)

Clear the CR motor Counter. Check the ink tubes for wear and listen to the CR motor. If it is not making any unusual noises as it travels left and right, then it's probably OK to go on - take this as a warning sign and keep an eye on things.

Perform Maintenance Mode 2 [CLEAR COUNTERS / CR MOTOR
0008 Real Time Clock (RTC) backup battery is dead Install a new battery and perform Maintenance Mode 2
0020 The number of shots (per nozzle) has reached a services limit - not fatal, but start paying more attention to print quality and nozzle checks. Perform Maintenance Mode 2
[CLEAR COUNTERS / CLEANER]
0040 Pump motor operation count has reached the service limit.

Potentially messy if this breaks - think about a service call...

Perform Maintenance Mode 2
[CLEAR COUNTERS / CLEANER]
0080 The Date is not specified Perform Maintenance Mode 2
[CLEAR COUNTERS / CLEANER]
0100 RTC backup battery faulty/low (Wait for a while) *2
If the same message appears again, replace the RTC backup battery and perform Maintenance Mode 2 [CLEAR COUNTERS / RTC].
0088 RTC backup battery is not installed Install the battery and perform Maintenance Mode 2
[CLEAR COUNTERS / CLEANER]

Service manual for 7600/9600 (PDF)

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